PRIVACY POLICY
LEGAL DISCLAIMERS
1. Information We Collect
When you conduct a transaction on our website, we collect personal information, including your name, address, and email address, as part of the transaction process. This information is used solely for the specific purposes outlined in this policy.
Additionally, we receive, collect, and store information you provide on our website or in other ways, including:
• Technical Information: IP address, login information, computer and connection data, and purchase history.
• Session Data: We may use software tools to collect session information, such as page response times, duration of visits on specific pages, page interaction information, and navigation methods.
• Personal Information: Name, email, password, communications, payment details (including credit card information), comments, feedback, product reviews, recommendations, and profile information.
2. Purpose of Data Collection
11th R Coffee Ltd. collects personal and non-personal information for the following purposes:
• To provide, operate, and maintain our services effectively.
• To offer ongoing customer assistance and technical support.
• To communicate with you for general or personalized service-related notices and promotional messages.
• To create aggregated statistical data, which we or our business partners may use to improve our services.
• To comply with applicable laws and regulations.
3. Storage and Security of Information
Our company website is hosted on the Wix.com platform, which provides us with an online platform to sell our products and services. Your data may be stored through Wix’s data storage, databases, and general applications, all secured on servers behind a firewall.
For payments, all direct gateways offered by Wix.com adhere to PCI-DSS standards managed by the PCI Security Standards Council, which ensures secure handling of credit card information by our store and service providers.
4. Communication with You
We may contact you regarding your account, to troubleshoot problems, resolve disputes, collect fees, poll your opinions through surveys or questionnaires, send updates, or enforce agreements and applicable laws. Communication methods may include email, phone, text messages, or postal mail.
5. Opt-Out Option
If you wish to stop the processing of your data, please contact us at INFO@11THR.COFFEE.
6. Changes to This Privacy Policy
11th R Coffee Ltd. reserves the right to modify this privacy policy at any time. Changes will be posted on this page and will take effect immediately. We will notify you here of significant changes, so you are aware of what information we collect, how we use it, and under what circumstances it may be disclosed.
7. Accessing and Modifying Your Information
If you would like to access, correct, amend, or delete any personal information we hold about you, please contact us at INFO@11THR.COFFEE.